Graphics: Extremely Weird Black Background Problem
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Extremely Weird Black Background Problem


Problems and Errors: Technical issues or difficulties running Left4Dead or Left4Dead2 on your computer or XBox.


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Old December 3rd, 2008, 07:51 AM   #1
Andy270211 is Zombie fodder
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Extremely Weird Black Background Problem

Alright I think I have an graphics error that even Google can not help with.

The problem is NOT that my graphics card freezes or game crashes or my video card can't support the requirements.

The problem starts when I am performing an in game action such as bandaging myself and others, climbing ladders, pouncing others or getting pounced by a Hunter, or using the Minigun. The moment I press the button "e" or "w" (to walk up ladder), the screen image FREEZES at that specific frame. Funny thing is, I can still "blindly" interact as I can still see the HUD and the outline of teammates moving AS I MOVE MY MOUSE. The sound stays consistent and does not loop meaning that it is not lag, and that the game is still running smoothly for me. The background image either freeze frames when I perform the above actions, or the background just turns black when I perform the action. I repeat, I CAN move around (as I see the HUD and outlines of teammates moving/revolving around me as I move my mouse, it is just the background image that freeze frames/ turns black). Basically the game is still running but the image on the screen seems to freeze at that frame UNTIL I stop performing the action (finish climbing/jumping off ladder, exit Minigun seat, someone saves me from a pounce).

Another funny thing is that if I move my mouse when I'm at these freeze frames, SOMETIMES I can get a glimpse of the actual background that's progressing with the game AS I land my mouse on a SPECIFIC angle, as at that specific angle the image flashes back on, but anywhere other than specific angle that I look at with my mouse, the on screen image reverts back to a freeze frame/ black background with the teammates outlines and HUD.

I've tried doing everything to solve this problem, and even Google'd some methods, but I have not gotten any advice to solve a problem like this (this is why I'm here). I've tried changing my graphic settings to the LOWEST possible (The game still runs smoothly when I use high settings so it shouldn't be graphics card problem), I've tried allocating to one processor instead of dual core processing, I've tried playing in windows mode, etc. But nothing seems to solve this strange problem. I've basically tried everything possible but the freeze frames just won't go away. It's not really a hindrance to the game, but it is EXTREMELY annoying as it is pretty much like being flashbanged when I perform the above actions.


It has to be something to do with background rendering or something like that (Direct X files? Remember, I can still see the correct background when my mouse is at a specific position).


Any and all help would be much appreciated.


Here is my graphics card specs:

Video Card
Minimum: 128 MB, Shader model 2.0, ATI 9600, NVidia 6600 or better
You Have: ATI Mobility Radeon X1600 (ATI Mobility Radeon X1600 (0x71C5))
PASS
Video Card Features - Minimum attributes of your Video Card

Video RAM: Required - 128 MB , You have - 512 MB
Video Card 3D Acceleration: Required - Yes , You have - Yes
Video HW Transform & Lighting: Required - Yes , You have - Yes
Vertex Shader Ver.: Required - 2.0 , You have - 3.0
Pixel Shader Ver.: Required - 2.0 , You have - 3.0
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Old December 3rd, 2008, 12:38 PM   #2
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Update you're gfx card driver.

If it is the most current version roll it back to an earlier revision.

next I'd try setting your GFX & sound settings in game to medium/low and turning off AA

If that doesn't fix it for you it may be a texture problem, I'd recommend deleting your left 4 dead local content and re-downloading it from steam.

after you've updated your drivers and tried deleting and re-downloading and those don't fix it I'd disable your sound card in the device manager and see if that fixes it
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Old December 5th, 2008, 08:04 AM   #3
Andy270211 is Zombie fodder
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I've tried updating my card driver but it seems like I have the most recent edition already. So, I tried to rollback but it required a disk I don't seem to have at the moment.

I also turned all my in-game settings to the lowest possible but the problem persists.

However, I'm kind of a dud when it comes to technical problems so I'm not entirely sure which local content file to delete and where I can redownload it.

Also, when I check my device manager, I seem to have multiple "sound cards" which I don't know which one to shut off.


If anyone can guide me through with these or have alternate suggestions, thanks a lot!
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Old December 11th, 2008, 03:45 PM   #4
dregour is Zombie fodder
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I believe we have the same video card.. and problem >.<
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Old December 11th, 2008, 05:02 PM   #5
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I'd give this fix a go, official from steam for display problem very close to yours

https://support.steampowered.com/kb_...2537-DLCV-6627
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Old December 12th, 2008, 01:39 AM   #6
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Hey, if you are having these same problems (refer to picture).

http://left4deadforums.com/2320-thir...ed-bodies.html

Update your drivers... We have the same video card, and I was having these problems. I listened to Mytheral and updated them and it took the problem away.

Hope you get this.

GL

(think update was 8.12 if I remember)
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