Ear Force: Can't Hear Other Players

Dragonheart1991

Recently bought a TurtleBeach EarForceX LC Headset. It works well, you can't imagine how much you can hear when playing with them on, but i'm having trouble hearing others talk, i've set it to "Play through Both" and the volume to 10, made sure it's not muted and the volume control on the headset is up, but it's still not working.

Any idea?

Update: Playing Rock Band earlier it detected my old headset (crappy thing) as a Microphone, but the TurtleBeach it never.

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Dragonheart1991

Trying to get it to work for the recording session tomorrow.

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Eylof

Make sure the jack in your controller isn't broken, try another controller. If it isn't the controller it would be the wire going between the amp and the controller. In which case you'll need to get a replacement from TB.

Edit: Also make sure the volume dial for voice chat isn't turned down.

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Look, man, if there’s one thing I know, it’s how to drive while I’m stoned. You know your perception is completely fucked so you just let your hands work the controls as if you were straight. —Zeks, Heavy Metal

Dragonheart1991

I've only JUST bought it today, and the jack isn't broken, i had to use my old crappy mic for a session with XB earlier.

It SEEMS to be picking up a voice in the Lobby with the Mic, but it won't let me listen to others basically too.

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ChilliOil

With the XLCs you have to control the mix between voice and game on your XBox.

It sounds to me like you have the game volume too high. Leave the voice volume at 10. Try turning the game volume down to 50% or may be even less.

Use the volume control on your TV to boost the mixed audio back up to the required level. It may take a bit of messing about to get the levels the way you want.

There's no getting away from the fact that it's a pain in the arse. It will never be perfect especially as the volume of other players voice varies.

If you can I'd take them back at pay the extra for some X11s. Mix is done on an inline amp and can be adjusted on the fly - it's a breeze.

SithBoomer

Chilli is correct. You have to "balance" the game sounds and chat sounds in the game and Xbox itself. If you check out the official Youtube video for the XLC the Turtle Beach guy says how to do this in the comments...



Quoting the TB guy...
This is described in the User's Guide that came with the headset.

To balance the chat vs game audio, you have to go into the game settings menu and lower the game's sounds, music, effects, etc--and then raise the overall volume level on your TV to compensate. This will make the chat volume higher than the game sounds.

Also keep in mind that we recommend you use the XLC on a TV that has a headphone jack due to the fact that it is not self-powered like an X11.